Shipping policy

Last updated: September 7, 2026

Where we ship

We ship across the United States — including Alaska, Hawaii and Puerto Rico — and internationally to most countries. Rates and delivery windows are calculated at checkout based on your address. We do not currently ship to APO/FPO addresses.

How long it takes

Every item is made to order, so your wait has two stages. These are separate, and the first one surprises people, so here it is plainly.

Production: 2 to 7 business days. Your piece is printed after you order it, not pulled off a shelf. Nothing is warehoused. Production does not begin on weekends or holidays.
Transit: typically 3 to 7 business days once it leaves the facility. International delivery takes longer.

Total: roughly 5 to 12 business days door to door for US orders. Many arrive sooner. November, December and major holidays add a few days.

What it costs

Shipping is calculated at checkout based on your address and what is in your cart. Typical US rates run about $4.79 to $11.99 for tees; hoodies cost more because they are heavier. US orders over $60 ship free. Any current promotion is shown in your cart before you pay.

Tracking your order

You will get a confirmation email when you order, and a second email with a tracking number as soon as your package ships. Tracking can take 24 to 48 hours to show movement after the label is created. That is normal and does not mean anything is wrong.

Wrong or incomplete addresses

Please double-check your address at checkout. If a package is returned to us because the address was incomplete or incorrect, we will contact you to arrange reshipment, though a reshipping fee may apply. If you catch a mistake straight away, email us before the order enters production and we will do our best to fix it.

Lost, damaged or misprinted orders

If your order arrives damaged, misprinted or defective, contact us within 30 days of delivery with your order number and a photo. We will make it right at no cost to you, and in most cases we do not need the item back.

If tracking shows delivered but the package never arrived, contact us within 30 days and we will open a claim with the carrier.

For packages that appear stuck in transit, get in touch and we will chase it on your behalf.

Delays outside our control

Once a package is with the carrier, delivery timing is in their hands. Weather, carrier backlogs and holiday volume can slow things down. We will help you track and chase anything running late, but we cannot guarantee carrier timelines.

Customs and duties

On international orders, any customs fees, import duties or taxes charged by the destination country are the responsibility of the recipient and are not included in the price you pay us. These are set by your local customs authority, not by us.

Who fulfills our orders

PureBred Faith™ products are printed and shipped by Printful, a print-on-demand fulfillment partner. Your name and address are shared with them solely to produce and deliver your order.